At Baleària Caribbean, you can make changes and refunds depending on the fare you choose and your kind of travel.
FLEX RATE TICKETS:
- The ticket is non-transferable.
- Date changes up to 24h before scheduled departure date.
- Change of dates will not be subject to a fee. However, any price increase that might be applicable to the new ticket shall be charged.
- No refunds will be issued if the rate of the new ticket is lower than the original.
- Reservations submitted for cancellation 7 days before the original sailing date: Full Refund.
- Booking cancellations submitted between 4-6 days before the original sailing date : 50% penalty.
- Booking cancellations submitted 3 days (72 hours) or less before the sailing date, no refund.
- Ferry reservations are valid up to 1 year from the booking date.(request 24h before the original travel date) Any price increase that might be applicable to the new ticket shall be charged.
- Any passenger who does not board the vessel for any reason, beyond the Company´s control, shall not be entitled to a refund or date change.
- The Company does not assume any responsibility, other than reimbursement of the ticket, in the event the vessel, for which the ticket has been issued, does not carry out the stipulated journey, due to operational difficulties, weather conditions, unforeseen circumstances or force majeure.
- Balearia Caribbean LTD is not responsible for any denied boarding due to failure to provide the proper travel documentation*
BASIC RATE TICKETS, DAYTRIPS & OTHER PROMOTIONS:
- The ticket is non-transferable.
- Change of dates will be subject to a $75 fee per change plus any price increase.(request 24h before the original travel date)
- No refunds will be issued if the rate is lower than the original.
- No refund or cancellation will be applied.
- Ferry reservations are valid up to 1 year from the booking date (request 24h before the original travel date) Any price increase that might be applicable to the new ticket shall be charged.
- Any passenger who does not board the vessel for any reason, beyond the Company´s control, shall not be entitled to a refund or date change.
- The Company does not assume any responsibility, other than reimbursement of the ticket, in the event the vessel, for which the ticket has been issued, does not carry out the stipulated journey, due to operational difficulties, weather conditions, unforeseen circumstances or majeure force.
IMPORTANT NOTE* Balearia Caribbean LTD is not responsible for any denied boarding due to failure to produce the proper travel documentation*
