Frequently Asked Questions
How long does it take to Ship from FLL to BIM or FPO?
- The cargo will arrive at the destination on the same day as the ferry sails from FLL to BIM or FPO, based on the sailing schedule
Can cargo be shipped without the passenger taking the ferry?
- Yes, cargo can be shipped without the passenger taking the ferry.
It's important to note:
Items that are not accompanied by a passenger are considered Manifested Cargo and must arrive at the warehouse by 3:00 PM the day prior to shipment. Additionally, invoices for the items being shipped will be required.
Any manifested cargo containing a single item valued at $2,500.00 or more requires a minimum of (24) hours for special clearance (SED) before shipment.
No hazardous materials or live animals are allowed.
Can you bring containers with food?
- Yes, you can bring containers with food. Please make sure perishables are properly packed and sealed to ensure they are transported safely.
What is the process of delivering goods once the ferry arrives at the terminal?
- The process of delivering goods once the ferry arrives at the terminal will vary depending on the destination's customs regulations.
Generally, the process includes:
- Customs Clearance: Goods must be cleared through customs, which may involve inspection and documentation
- Payment of Fees: Any applicable fees or duties must be paid.
- Pickup: Once cleared, goods can be picked up from the terminal or arranged for delivery.
*For specific procedures, please refer to the customs regulations of the destination.
What are the payment methods that are accepted in charge?
- Visa -MasterCard -Discover -Cash
Can we purchase Pallets/Bins Online?
- Yes, you can purchase only Pallets on our website while making a new passenger reservation.
- For Bins you need to visit our offices or warehouse as they are based on availability and restrictions apply.
When there is a stopover in Bimini, are goods also transported to both destinations?
- Yes, goods are transported to both destinations even if there is a stopover in Bimini. However, we encourage not to ship perishables on stopover days, as you may encounter customs delays.
*Documentation Required
DOCUMENTATION REQUIRED / CARGO WAIVERS HERE
