Passenger Age & Minor Travel Policy
Age Classification: Passengers aged 12 and under are classified as children, while individuals aged 13 and older are generally considered adults for ticketing purposes.
Minor Supervised Travel: Despite the adult age classification, passengers between 13 and 17 years of age must travel under the supervision of a responsible adult and carry a valid travel consent letter whenever required.
Booking Requirements: To ensure proper coordination, reservations for minors in this age group must be arranged directly through customer service in order to link their booking with an adult (18+) reservation.
Customer Service Contact Information
Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (U.S. Eastern Time / GMT-5)
Email: customer.service@baleariacaribbean.com
Phone: +1 (866) 699-6988